Managed support
Use AgentZ for approved support, reporting, implementation, and operational assistance across named client environments.
AgentZ for iMISFor authorised iMIS service providers
A governed way to support multiple client environments.
Service providers can use AgentZ as a managed iMIS support and delivery layer where client authority, permitted users, data boundaries, support expectations, and safeguards are explicit.
Commercial control
Multi-client usage is priced as a service-provider scope, not as a single small client licence.
Governance
Client permissions, AI usage, special category data, and high-risk actions are handled through agreed safeguards.
| Commercial area | Authorised service provider position |
|---|---|
| Permitted purpose | Managed service, support desk, implementation programme, or broader iMIS operations role. |
| Recommended model | Enterprise or bespoke service-provider licence, with client environment schedule. |
| Not included by default | Unapproved demos, unmanaged client access, product replication, benchmarking, or internal competitive roadmap work. |
| Operational requirement | Named users, named client environments, client authority, and documented governance for high-risk actions. |
Put the AI Hub where iMIS teams already feel the pain.
Start with the system owner, one operational lead, and one decision-maker. Prove query creation, dashboard support, data quality, and member insight before widening access.